Make sure your CHNW Cascade Select ID card is always with you. You’ll need it when you see a doctor or other health care provider, or when you get a prescription filled.
Need an ID card?
We will send you your CHNW Cascade Select member ID card in the mail within 30 business days of enrollment.
We are also in the process of setting up an online CHNW Member Center where you will be able to print a temporary ID card, view plan documents, and more. You will be able to access the CHNW Member Center on January 1, 2021. Just create an account using your Cascade Select member information.
Please check this page for a link to the CHNW Member Center on January 1, 2021.
If you do not have your ID card, our in-network providers, hospitals, and pharmacies can confirm your coverage directly with us.
Please call Customer Service at 1-866-907-1906 (TTY Relay: Dial 711) from 8:00 a.m. to 5:00 p.m., Monday to Friday.
Frequently Asked Questions About CHNW ID CardsI just enrolled. When will I get my member ID card?
You’ll receive your ID card within 30 business days of enrollment. You will also be able to print a copy from the CHNW Member Center beginning January 1, 2021.
Your CHNW ID card is the only card you need. It can be used for medical and prescription drug coverage.
If the information is incorrect on your current ID card, please call Customer Service at 1-866-907-1906 (TTY Relay: Dial 711) from 8:00 a.m. to 5:00 p.m., Monday to Friday. Once your information has been updated, you can ask Customer Service to send you a new copy of your ID by mail. You will also be able to print a temporary ID card from the CHNW Member Center beginning January 1, 2021.
Your ID card contains your member number, name, and information about your primary care provider. Use it as your proof of coverage.