Provider Manual - Cascade Select powered by CHPW - Cascade Select

Provider Manual

Our Provider Manual is an important resource

The Provider Manual offers an overview of our organization, as well as important forms, procedures, and references to help you deliver the best possible care to your patients.

  • Our Provider Manual will be available in mid-January to download in PDF format.

If you have questions, call Customer Service for help. Our representatives are available at 1-866-907-1906 (TTY Relay: Dial 711) Monday through Friday, from 8 a.m. to 5 p.m.



Required Training

Providers are required to complete a Fraud, Waste, and Abuse training within 90 days of contracting with CHPW and annually thereafter. All clinic staff – including CEOs, senior leaders, managers, clerical/admin staff, physicians, and other clinical staff – are required to receive this training. Training courses are available on the CMS Medicare Learning Network website.

More information can be found in our Provider Manual.